Shipping & Delivery
Our goal is to offer you the best shipping option, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
All orders are handled and shipped out from our warehouse overseas. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 12 - 20 business days for delivery in Australia and the United States, and 15 - 30 business days for the rest of the world (depending on location).
You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, customs duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.